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Frequently Asked Questions

A credit file disclosure provides you with all of the information in your credit file maintained by a consumer reporting company that could be provided by the consumer reporting company in a consumer report about you to a third party, such as a lender. A credit file disclosure also includes a record of everyone who has received a consumer report about you from the consumer reporting company within a certain period of time ("inquiries"). The credit file disclosure includes certain information that is not included in a consumer report about you to a third party, such as the inquiries of companies for pre-approved offers of credit or insurance and account reviews, and any medical account information which is suppressed for third party users of consumer reports. You are entitled to receive a disclosure copy of your credit file from a consumer reporting company under Federal law and the laws of various states.Top
You are entitled to receive one free credit file disclosure every 12 months from each of the nationwide consumer credit reporting companies - Equifax, Experian and TransUnion. This free credit file can be requested through this website,www.annualcreditreport.com or by phone or by mail.Top
If free credit reports are available in your state through the Annual Credit Report Request Service, you can request a free annual credit report by phone or mail and it will be mailed within 15 days. However, you can receive a report immediately by using this secure website. Click on this link to find information on how to request a free annual credit report by phone or mail.Top
You are entitled to receive one free credit file disclosure every 12 months from each of the nationwide consumer credit reporting companies through the Central Source. It is entirely your choice whether you order all three credit file disclosures at the same time or order one now and others later. The advantage of ordering all three at the same time is that you can compare them. (However, you will not be eligible for another free credit file disclosure from the Central Source for 12 months.) On the other hand, the advantage of ordering one now and others later (for example, one credit file disclosure every four months) is that you can keep track of any changes or new information that may appear on your credit file disclosure. Remember, you are entitled to receive one free credit file disclosure through the Central Source every 12 months from each of the nationwide consumer credit reporting companies - Equifax, Experian and TransUnion - so if you order from only one company today you can still order from the other two companies at a later date.Top
A credit score is a complex mathematical model that evaluates many types of information in a credit file. A credit score is used by a lender to help determine whether a person qualifies for a particular credit card, loan, or service. Most credit scores estimate the risk a company incurs by lending a person money or providing them with a service -- specifically, the likelihood that the person will make payments on time in the next two to three years. Generally, the higher the score, the less risk the person represents.Top
The Federal Trade Commission (FTC) cautions consumers to be wary of companies that make claims regarding credit repair. These companies, commonly called credit clinics, don't do anything for consumers that consumers cannot do for themselves at little or no cost. Beware of any organization that offers to create a new identity and credit file for you. The FTC and state attorneys general have filed actions against those who pursue these fraudulent practices. Here are some warning signs that the FTC and others say consumers should look out for to determine if they might be dealing with a credit clinic:
  • An organization that guarantees to remove late payments, bankruptcies, or similar information from a credit report
  • An organization that charges a lot of money to repair credit
  • A company that asks the consumer to write to the credit reporting company and repeatedly seek verification of the same credit account information in the file, month after month, even though the information has been determined to be correct
  • An organization that is reluctant to give out their address or one that pushes you to make a decision immediately
For a helpful brochure about credit clinics, you can write to the Federal Trade Commission, Sixth and Pennsylvania Avenues, N.W., Washington, D.C. 20004 and request a brochure titled "Credit Repair: Self Help May Be Best." Top
In addition to consumers who are eligible for a free credit file disclosure through the Annual Credit Report Request Service; consumers in some states are eligible for a free credit file disclosure under state law. The following states have laws that make free credit reports available to consumers: Colorado, Georgia, Maine, Maryland, Massachusetts, New Jersey and Vermont.Top
Federal Trade Commission
Consumer Response Center
Room 130
600 Pennsylvania Avenue, N.W.
Washington, D.C. 20580
www.ftc.gov/creditTop
You can request your credit report by mail by filling out the request form and mailing it to:

Annual Credit Report Request Service
P.O. Box 105281
Atlanta, GA 30348-5281

You must have an Adobe viewer to download the request form. Download the free Adobe viewer.

For your security, and in order to ensure you are using the request form that has been authorized by the Central Source, please use the link above to download the form from this website. Only the Central Source, and Equifax (at http://www.equifax.com/), Experian (at http://www.experian.com/) and TransUnion (at http://www.transunion.com/) as it's members, have been authorized by law and the government (see FTC.gov) to provide free credit reports as described on this site. We cannot ensure your personal information will be kept secure and used for proper purposes if you use forms or provide information to persons, addresses, numbers, etc. not authorized by this site or the entities listed above.

In addition to the request form, please provide a copy of the minor child's birth certificate and Social Security card. Additionally, please provide proof of guardianship, such as a birth certificate, along with a copy of your driver's license, which includes your current address so we may promptly respond to your request. Top
The Annual Credit Report Request Service recognizes the importance of secure online transactions, and takes steps to safeguard the privacy of information you provide through online forms. For your online requests for free credit file disclosures, programs encrypt the information you provide on the request form before transmission to the selected nationwide consumer credit reporting company(ies). This information is decrypted only upon receipt by the selected credit reporting company(ies). Physical, electronic and procedural safeguards designed to guard your personally identifiable information are maintained.

Further, the site's security protocols and measures are designed to protect the personally identifiable information you provide from unauthorized access or alteration. These measures include physical security, technological security measures and encryption of certain information.Top
You must enter your Social Security Number to receive a free credit report through AnnualCreditReport.com. The site's security protocols and measures are designed to protect the personally identifiable information you provide from unauthorized access or alteration. As an added security measure, you can choose to have your credit report display no more than the last four digits of your Social Security number.

See answer to "How secure is my information?" above for more information.Top
To assure that your credit file is disclosed only to you, the nationwide consumer credit reporting companies will authenticate your identity utilizing the personal identification information you provide on this site, including, but not limited to, your Social Security number, and then require that you answer certain questions. For your protection, if your identity cannot be authenticated for online delivery of your credit report, you will receive further instructions on how to request your report for delivery by the U.S. Postal Service. Failure to authenticate for online delivery of your annual credit file disclosure is not an indicator of fraudulent activity or identity theft.Top
Typing the characters from a picture helps ensure that a person-not an automated program-is completing the form. This step helps to protect your personal information from being downloaded by an unauthorized user.
In most cases, an automated program cannot recognize the characters in the picture. Top
A cookie is a piece of text information that a web server may transfer to your web browser when you visit this website. Cookies are commonly used by websites to improve your experience and to enable systems to recognize your browser. Only the information that you provide, or the choices you make while visiting a website, can be stored in a cookie. For example, the site cannot determine your email name unless you choose to type it. Allowing a website to create a cookie does not give that or any other site access to the rest of your computer and only the site that created the cookie can interpret it. Our cookies will stay in memory only during your single visit to our site (session cookie).Top
Cookies must be enabled to access your credit reports from the nationwide consumer credit reporting companies through this website.

This website uses session cookie technology for the following purposes:

  • To allow you to request a free credit file disclosure from more than one nationwide consumer credit reporting company during a visit without your having to re-enter your information each time you request a free credit file disclosure from a nationwide consumer credit reporting company.
  • To allow us to gather aggregated statistical data about the use of this website for management and development purposes; and
How can I accept cookies?

You can decide if and how your computer will accept a cookie by establishing your preferences in your web browser. Internet Explorer is set up to allow the creation of cookies; however, you can specify that you be prompted before a site puts a cookie on your hard disk. Cookies must be enabled to access your credit reports from the nationwide consumer credit reporting companies through this website.Top

What should I do if I suspect I have received a fraudulent e-mail regarding this service?

If you suspect you've received a fraudulent e-mail, forward it to us immediately at securityreport@annualcreditreport.com. This e-mail address is able to handle messages related solely to suspected e-mail fraud.Top

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